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Leading Change: Knowing What to Keep, What to Change, and When to Move

hange is easy to describe on paper. A new structure.A new strategy.A new team.A new way of working. But organizations are not pieces of paper. They are people, relationships, habits, histories, expectations, and sometimes very comfortable ways of doing things. Over more than three decades of humanitarian work, I have learned that leading change is

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What 34 Years in Humanitarian Work Taught Me About Leadership

After more than three decades working with the Red Cross and Red Crescent Movement across Asia, Africa, the Caribbean, and the Pacific, people sometimes ask me what leadership means. My answer has changed over the years. When I was younger, I thought leadership was about having the right answers. Today, I believe it is about

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Leadership Is Measured by What You Leave Behind

Humanitarian assignments are temporary. We arrive, receive a title, take responsibility for a team or an operation, work for a few months or a few years, and eventually, we leave. Someone else takes our office. Someone else receives our title. The organization continues. So, after more than three decades in humanitarian work, I have increasingly

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From Cheap Labor to Red Cross Delegate: My Mud Road Journey

Back From Pakistan After returning from Pakistan in late 2001, fresh off the great donkey-powered escape across the mountains (yes, that story), I was immediately thrown back into the thick of it. Assigned as a flying Water & Habitat (WatHab) engineer, I was responsible for restoring bombed-out water networks in five provinces — Jalalabad, Kandahar,

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